Cumberland Lodge

Highlights

  • site traffic improves year on year (page views increased 29.6%; average time on page up 29.9%)
  • discovery phase at project outset established site aims, priorities and audiences
  • mobile-first solution backed by revolutionised editor tools making updates straightforward
  • planned Continuous Improvement process allows the site to learn from ongoing stats and user research
  • hosting and support

The Challenge

Cumberland Lodge provides excellent educational opportunities for scholars while at the same time offering a beautiful and unique setting for conferences and private events in Windsor Great Park.

The charity needed an easy to manage, lively site that balanced the dual aims of managing the educational activities of the charity with promoting the building commercially as a conference centre and venue.

Solution

Sereno ran a series of workshops (the 'Discovery Phase') and, using interactive activities such as card sorting, worked out with Cumberland Lodge the perfect mix of content and features to reach their users.Following a number of development sprints, the result was a fully content managed responsive website to showcase the academic work of the Lodge and its wonderful facilities. It featured a fully responsive content managed website with a secure login area and third party events' integration.

Cumberland Lodge website on a laptop and mobile device
See the site at cumberlandlodge.ac.uk

Sereno are a pleasure to work with. They understand the needs of not-for-profit organisations and they are quick to respond to all our day-to-day queries. They have provided us with a robust, content-managed website that can be shaped to meet our changing needs, and they are providing excellent ongoing support. I would recommend them to other charities looking for web development services.

Martin Newlan, Bursar