Solace Women's Aid Website

Highlights

  • flexible advanced page builder
  • jobs and volunteering publishing
  • events and news
  • principle of 'low-maintenance' baked in - making best use of staff time
  • flexible solution, improved continuously via evidence feedback and user research
  • support and hosting package

The Challenge

Solace Women’s Aid offers free advice and support to women and children in London to build safe and strong lives.

Our client needed a complete rebuild of their previous Wordpress site which we undertook to build in Drupal. We carried out a thorough review of organisational objectives, user profiles and KPIs. A clear structure of easy to access information for service users was vital for the new site. Campaiging and resources for allied professionals were also a major consideration, along with streamlined content management for site editors.

The Solution

Sereno worked with the team at Solace to understand the different groups and audiences the site needed to reach. Detailed user profiles and journeys were developed and KPIs constructed to provide ongoing benchmarking.

The new site reflects the values, reach and vitally important work of the organisation. SIte editors have found the move to Drupal from Wordpress has simplified and reduced the amount of administrative effort needed to maintain the site.

Screenshot of Solace website on desktop and mobile

The whole experience of working with Sereno has been exceptional with all of our technical and creative needs met with within an agreed development framework. Highly professional and experts in creating websites based on exacting specifications. They are a highly experienced team guiding us every step of the way. They care about quality and customer experience. They are a talented team and really good to work with. I would highly recommend Sereno and so glad we chose them.

Jane Jutsum, Director of Business Development