Addaction Website

Website build

Addaction is one of the UK’s leading and largest specialist drug, alcohol and mental health treatment charities. They manage 120 services from Cornwall to Scotland - helping adults, young people, families and communities to change for the better.

The client brief outlined a content managed responsive website to provide core help and services information to service users, friends and families. Publishing would need to be distributed but secure and scheduled against a content calendar.

The project's discovery phase indicated that we needed to build a site with a strong identify and visual impact, without getting in the way of content. Sereno worked closely with the client to deliver core features and design within a clear sprint programme. Launch was successfully reached within schedule - and the project delivered within budget.

Client feedback

"We are really delighted with our new website and Sereno did a fantastic job of developing and building our site to suit our requirements. I would really recommend them to anyone looking to build a new website."

Hayley Pegden, Head of Marketing


  • site traffic improves by a step-change: (page views up by 35.8%; time spent on page up 61.3%)
  • user research meant adopting a design approach with a strong visual impact
  • service finder tool with interactive mapping
  • third party integration with donation, geolocation and accessibility tools
  • campaign tools for site editors
  • hosting and support, with Continuous Improvement package


Addaction website on a laptop and mobile device
See the site at